Privacy Policy

Last updated: December 2024

1. Introduction

triumpfepb B.V. ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website triumpfepb.top or use our construction services.

This policy applies to information we collect when you interact with our website, contact us for services, or engage with us in any other manner. Please read this privacy policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number, postal address)
  • Project details and service requirements
  • Communication preferences
  • Payment information (processed securely by third-party payment processors)
  • Professional information related to your construction project

2.2 Automatically Collected Information

  • IP address and browser information
  • Device information and operating system
  • Website usage data and analytics
  • Cookies and similar tracking technologies
  • Referral sources and website navigation patterns

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing construction and contracting services
  • Responding to your enquiries and service requests
  • Processing quotes and project proposals
  • Managing customer relationships and project communications
  • Improving our website and services
  • Complying with legal obligations and regulatory requirements
  • Protecting our rights and preventing fraud
  • Marketing communications (with your consent)

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Contractual necessity: To perform our construction services and fulfil contractual obligations
  • Legitimate interests: For business operations, customer service, and website improvement
  • Consent: For marketing communications and optional services
  • Legal compliance: To meet regulatory and legal requirements

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party contractors and suppliers necessary for project completion
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with mergers, acquisitions, or sale of business assets
  • Protection of Rights: To protect our rights, property, or safety, or that of others
  • Consent: With your explicit consent for other purposes

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain customer information for the duration of our business relationship and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Request limitation of processing under certain circumstances
  • Right to Data Portability: Request transfer of your data in a structured format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us at privacy@triumpfepb.top. We will respond to your request within one month.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors are coming from. For detailed information about our use of cookies, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

12. International Data Transfers

Your personal information may be transferred to and processed in countries other than the Netherlands. When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such modifications will constitute your acknowledgment and acceptance of the modified Privacy Policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

triumpfepb B.V.

Molenweg 279, 3598 UL Utrecht, Netherlands

Phone: +31 701286761

Email: privacy@triumpfepb.top

Registration Number: 27593684

15. Supervisory Authority

If you believe that we have not complied with this Privacy Policy or GDPR requirements, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.